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Upgrade possible?

Rog22
Level 3: Thinker
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So I have a Samsung tablet on my account which is paid off, I want to upgrade it to the Apple Watch Ultra 2 black but when I go onto the upgrade options it only gives me Samsung watches. I already have the maximum amount of lines on my account so this would be the only way I could get an Apple Watch at the moment, is there anyway reason it won’t give me any options for Apple Watches?

 

Also another question.. 

 

One of my parents wants an Apple Watch on their account and has an iPhone of their own on the same account, theres another iPhone on that account that use to belong to another family member, that contract has now ended and has a watch linked to it as well also finished and fully paid. Is there anyway to unlink that Apple Watch from that other number and link it to my parents iPhone instead? 

Thanks

 

 

 

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MI5
Level 94: Supreme
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@Rog22 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 150490 Posts
  • 643 Topics
  • 28665 Solutions
Registered:

@Rog22 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Rog22
Level 3: Thinker
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Will do thanks 👍

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