Problems ordering

[Steph2k22]

Hi, 

Just had my order for the samsung s22 cancelled by O2.  So I placed a new order for the Samsung S22 ultra and 30 mins later had a text stating it was out of stock... has anyone else had this happen to them recently?? 

Kinda getting annoyed now ... just hope they stick to the "delivery within 1 week" that's stated for the black s22 ultra 🙄

[MI5 · Accepted solution]

@Steph2k22 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

[Steph2k22]

It's just getting annoying now. After they cancelled my original order all they could offer me was £10 credit. I said no and wanted to speak to a manager and was then told my webchat was being passed to a manager and not heard anything since 🙄 

[madasaf1sh]

@Steph2k22 

Don't bother with Live Chat, they are most of the time useless, contact the sales team via Social Media or the phone number above... 

[MI5]

Calling on the number I gave you above is best @Steph2k22