Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 278248 Views
  • 2 replies
  • 2 kudos

Resolved! Bill payment

I have an outstanding bill I would like to try and discuss about moving the payment date up until my next wage

Resolved! Volt benefits

Just bought a 12 month sim and waiting for my data boost.. how long does it take. I am already with virgin media

Resolved! Order

Hi my order number is ms-319917137 could you tell me when i get a phone??

Pawel2 by Level 1: Joiner
  • 336 Views
  • 1 replies
  • 0 kudos

Resolved! contract period

how can i find out what my original pay monthly contract period was? 

Mark-A by Level 1: Joiner
  • 361 Views
  • 1 replies
  • 0 kudos

Resolved! Sim replacement

Please could you send a sim replacement for [Personal details removed] as i have lost my phone? Thank you

NicholasT by Level 1: Joiner
  • 466 Views
  • 2 replies
  • 0 kudos

Resolved! laptop

hi im love nuw laptop. ples help. not new sim cards

Resolved! Paying off device plan.

Hi all. I'm looking at paying off my device plan in full. Which doesn't run out till June 2023. If I pay off the reminder. Is it possible to cancel my air time too. And go with a different network? Thank you

Kevo78 by Level 1: Joiner
  • 4801 Views
  • 3 replies
  • 0 kudos

Resolved! Monthy Phone Payment

In November 2021 the 2 year contract for the phone purchase expired however I'm still paying £57.27 per month. I need to change to a SIM only as the phone is now paid for. I cant seem to see how so do this on My O2, only offers we SIM's at similar pr...

CB69 by Level 1: Joiner
  • 493 Views
  • 2 replies
  • 0 kudos

Canceled order and contract before 14days but o2 keep sent me the bill

I canceled my order and my contracts before 14days. O2 agent told me to cut the new sim card that I got by post. But I keep got the email from o2 that said I over due payment for my monthly contract, and if I don't paid after 4 days I will get fine. ...

V12 by Level 1: Joiner
  • 718 Views
  • 2 replies
  • 0 kudos