Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 231593 Views
  • 2 replies
  • 2 kudos

Resolved! phone switched off

i orderd an ipad from you which i got today but now my 02 pay monthly phone has been switched off thats not what i wanted i wanted the ipad as extra not instead of my phone

Resolved! Change direct debit date

I would like to change my direct debit date to the 25th of every month please

G25 by Level 1: Joiner
  • 344 Views
  • 1 replies
  • 1 kudos

Resolved! Credit check

I am not an o2 customer and never applied for o2 contract, I have recently been billed by o2 and a credit check run against me by o2. Who do I speak to about this or who do I contact to resolve this.

Resolved! New contract

Hi I applied for a contract and was sent all the emails legals documents and the then an email saying we’ve received your order ur all set and it say I have a never email in 24hours still not got an email and it been 48 hours. Can any one please help...

Resolved! Mail not fully synching

Hi! Hoping someone can help please. Noticed my new iPhone 12 not synching properly with my outlook. I delete on phone and it doesn’t delete on my outlook account? Then I went in to something on settings and done something and now I’m not getting emai...

meghem by Level 1: Joiner
  • 418 Views
  • 2 replies
  • 0 kudos

Resolved! payment dates

I'm trying to find out if I can change my payment date, but everytime I phone I'm not getting an option to speak to anyone

shazz57 by Level 2: Apprentice
  • 441 Views
  • 2 replies
  • 0 kudos

Resolved! Kept charging after cancellation

I phoned o2 in august and cancelled my payments as I don’t use my iPad anymore. it’s now November and I’m still being charged. After phoning for the 3rd time to cancel they still have no “notes” saying I’ve ever phoned to cancel so it’s my word again...

Ross1888 by Level 1: Joiner
  • 840 Views
  • 1 replies
  • 0 kudos

Resolved! Sim

I have a Samsung Galaxy 21s, but I only have one sim, in it, I thought I required two

Tt18 by Level 1: Joiner
  • 352 Views
  • 2 replies
  • 0 kudos

Resolved! Paying a late bill online

Somebody needs to fix the online payment system cause I’m trying to pay a bill I didn’t enough money for and it fails online all the time at the card security code area and doesn’t let you type anything in so the bill can’t be paid.

DM00SE by Level 1: Joiner
  • 487 Views
  • 1 replies
  • 0 kudos