Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Useing phone abroad

Hi can u tell me if my contract covers abroad use

Resolved! Direct debt

Hi have just changed my 02 sim to another 02 sim which is cheaper, do I have to change my direct debit or will it change automatically many thks jk

Resolved! From Pay as you go to pay monthly

Hi We ordered a pay monthly Sim. Got confirmation emails and sim. Popped it in and it even auto took over the number but we cannot make any calls because it still asks us to top-up. Calls are included in the pay monthly. So So frustrated, please help...

Resolved! SIM card

This might sound like stupid question but I’ve just received my phone upgrade. Do I need to put the new SIM card in or can I just put my old SIM card in the new phone?

Resolved! First bill question

So I have just been transferred by Virgin media to O2 haven't used the SIM yet only got it 3 days ago I have two queries. I was told my bill would be £25 per month on the O2 side of things yet my first bill comes to more than that? I was also told I'...

Resolved! Sim cards

My son has lost his sim card can i get a duplicate one with the same number?

Resolved! I don't have enough to pay my phone bill can I wait a extra 5 days to pay it off

I don't have enough to pay my phone bill can I wait a extra 5 days to pay it off

Resolved! New phone and sim card

Hi I have a new phone and sim card. I have not long set my phone up but for some reason the sim card is not able to make phone calls

Resolved! Conference call

Hi there im new to 02 and i am on pay monthly tarriff but my conference calls not working how do i activate . Please can you help

Resolved! About my contract

Hi Iv not heard back from anyone and I was just wondering if I have been accepted for my contract I put in for it yesterday I got an email saying we’ve received your order your all set Thanks for your order - it's now full steam ahead for us. Keep an...

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