Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 249988 Views
  • 2 replies
  • 2 kudos

Resolved! Text from o2

I have received a text this morning supposedly from o2 saying my monthly bill payment failed to renew is this a genuine text.I don't understand it.

Lyndz71 by Level 1: Joiner
  • 694 Views
  • 1 replies
  • 0 kudos

Resolved! Upgrades

Is it possible to get a good deal on upgrades for 2 mobiles in the same household?

Resolved! Paying monthly but no account

Mother (96) in a home 75 miles away has a phone which is paid from my bank account. It does not show up on my O2 account (my wife's does). I need to change plan and possibly phone. She can't manage text or email from O2 and I can't visit in person co...

Suetonius by Level 1: Joiner
  • 891 Views
  • 3 replies
  • 0 kudos

Resolved! Trying to cancel one brand new contract within 14 days of signing up , as have started a new contra

I started a new contract , to which I spoke to o2 about cancelling 3 days after as I noticed they had a new deal in the same phone. So I started a new contract. Now both contracts and phones have been sent to me. I only want the 2 contract. But cant ...

Speedy by Level 1: Joiner
  • 945 Views
  • 1 replies
  • 0 kudos

Resolved! phone cut off, completley

my o2 phone has been cut off completley! cant even rint 202 free!! its absolute urgent you get back to me as already in a dispute and was promised this wouldnt happen until matter was resolved my contact is [personal details removed by mod - this is ...

ste6 by Level 1: Joiner
  • 645 Views
  • 2 replies
  • 0 kudos

Resolved! Resignation

Hi. I have a question. How can I unsubscribe from my English O2 SIM card? I left England and I don't need this SIM card anymore.

Marcin11 by Level 1: Joiner
  • 434 Views
  • 1 replies
  • 0 kudos

Resolved! Bill

Ive recently lost my job due to covid. Im struggling to pay rent and bills and i just cant afford my o2 bill anymore, but im still in contract. Is there any help i can ask for ?

Brian366 by Level 1: Joiner
  • 456 Views
  • 1 replies
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Resolved! Discount

I used to get discount off my o2 account but I was paying for airtime and device plan. Now I’ve settled my plan and I’m now on sim only contract can this still apply or is it for refresh accounts only? i can’t even think what the discount was called ...

Loulou89 by Level 1: Joiner
  • 785 Views
  • 2 replies
  • 0 kudos