Re: Possible scam

Miranda1 · ‎29-04-2020

I have been charged £2.50 for a call to California on 0016699006833 I have not made any calls to California but I did join a UK zoom call that day. Is this a scam?

26 Apr 20

13:11

0016699006833

2s

£2.500

jonsie · ‎29-04-2020

Unless you choose the correct wifi options some Zoom calls are directed through the US

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎29-04-2020

@Miranda1

No, it's not a scam.

It comes under the heading of user error.

If this was a work call you can probably claim it back from your company.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Miranda1 · ‎08-05-2020

Thank you! I clicked a link in my phone to join a zoom call and then switched to my laptop. Wifi is off but laptop is hard wired. So as you say, user error - I joined the Zoom call for a few seconds via the phone.

O2

Possible scam

How do I cancel a order

how to speak to someone at o2

ESim issues

Switch Up Online - Not working

ordered device and no update