This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Possible scam

Miranda1
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎29-04-2020 11:42

on ‎29-04-2020 11:42

I have been charged £2.50 for a call to California on 0016699006833 I have not made any calls to California but I did join a UK zoom call that day. Is this a scam?

26 Apr 20
 
13:11
0016699006833
 
2s
£2.500

 

Message 1 of 4
1,264 Views
0 Kudos
3 REPLIES 3

jonsie
Level 94: Supreme
  • 95693 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

on ‎29-04-2020 11:46

on ‎29-04-2020 11:46

Unless you choose the correct wifi options some Zoom calls are directed through the US

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 2 of 4
1,259 Views
0 Kudos

MI5
Level 94: Supreme
In response to jonsie
  • 151807 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

on ‎29-04-2020 13:34

on ‎29-04-2020 13:34

@Miranda1 

No, it's not a scam. 

It comes under the heading of user error.

If this was a work call you can probably claim it back from your company.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 4
1,221 Views
0 Kudos

Miranda1
Level 1: Joiner
In response to jonsie
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎08-05-2020 13:20

on ‎08-05-2020 13:20

Thank you! I clicked a link in my phone to join a zoom call and then switched to my laptop. Wifi is off but laptop is hard wired. So as you say, user error - I joined the Zoom call for a few seconds via the phone.

Message 4 of 4
1,200 Views
0 Kudos
Top Kudoed Authors
View All
Top