on 17-10-2020 21:26
on 17-10-2020 21:38
You'll need to send the form again https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number
They rarely get done on first request.
You should receive a confirmation text when O2 receive the form from you, if not, chase it up Guide: Coronavirus Community Help and Support
on 21-10-2020 15:45
on 21-10-2020 15:45
Hey @Jjk1 how are you getting on with your number port? Has it gone through successfully?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?