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youngy · ‎05-11-2024

My phone contract is up in January I owe £80.00 but my air time is up in February. If I pay my phone off do I still have to my air time. I'm moving to a different network.

Thanks dave

TallTrees · ‎05-11-2024

Hi there @youngy

You have to pay your phone off first then you will need to end your airtime account and pay whatever is owed to end of contract

HAPPINESS IS BEE SHAPED

View solution in original post

TallTrees · ‎05-11-2024

Hi there @youngy

You have to pay your phone off first then you will need to end your airtime account and pay whatever is owed to end of contract

HAPPINESS IS BEE SHAPED

MI5 · ‎05-11-2024

@youngy

Once the device is paid off you can cancel the airtime for free.

Guide: Cancelling Your Contract

Guide: How does O2 Refresh work?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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