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Level 1: Joiner
Posts: 1
Registered: ‎29-12-2015

Phone Bill

Hi there,


I am able to claim my phone bill back from my company as I use my personal phone for business rather than having a seperate phone which saves them money. The issue is that the phone bills online only have the air time amount on there and not the additional amount i pay each month for the handset. Is there anyway I can have this on one bill?




Posts: 72,964
Topics: 467
Solutions: 8,151
Registered: ‎04-04-2012

Re: Phone Bill

Not possible with refresh as they are billed separately due to one being a credit agreement.
Others get around this by claiming the full amount for the handset in one payment.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Lumia 950 Dual (O2 & Sfr) and Z3 Tablet (Three UK)
iPhone7 (EE)

nil desperandum

Head of Community
Posts: 1,192
Registered: ‎01-02-2017

Re: Phone Bill

Hello @AV2017, welcome you to our community! 

Following @MI5 advice, you can read more information about refresh here After you upgrade to O2 Refresh and all about billing hereFind out more about billing. Maybe you can find a way! Let us know Wave



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