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Payment issue

Brows028
Level 1: Joiner
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on ‎21-04-2020 17:36

on ‎21-04-2020 17:36

Struggling with payments but cant get through, when I call payment management team, any option i choose tells me to go on my 02 or online but cany discuss payments there..
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Bambino
Level 84: Resplendent
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on ‎21-04-2020 17:38

on ‎21-04-2020 17:38

@Brows028 All we can advise here is to keep trying. There's really nothing else you can do.

Guide: Coronavirus Community Help and Support 

I DO NOT WORK FOR O2



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jonsie
Level 94: Supreme
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on ‎21-04-2020 17:38

on ‎21-04-2020 17:38

Try the numbers here

Guide: Coronavirus Community Help and Support 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Vicky155
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on ‎21-04-2020 17:39

on ‎21-04-2020 17:39

I'm experiencing the same. They keep hanging up but says we need to contact payment management. The options just end up hanging up on you
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Brows028
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on ‎21-04-2020 17:42

on ‎21-04-2020 17:42

Yeah it's annoying. Literally every option hangs up on you
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