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Cancelling airtime contract, keeping device contract

Matron63
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Can I cancel my airtime contract but still keep my device payment plan?

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MI5
Level 94: Supreme
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@Matron63 

Only if you are 2 years into a 3 year contract.

If not, you need to clear the device plan in order to cancel the airtime.

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 145030 Posts
  • 635 Topics
  • 27831 Solutions
Registered:

@Matron63 

Only if you are 2 years into a 3 year contract.

If not, you need to clear the device plan in order to cancel the airtime.

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
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