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Anonymous
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Pay monthly bill -Help!

Hello, 02 have tried taking the phone bill out of my bank, but at the time i did not have enough money in..... what will happen will they try again in a weeks time? Thanks for the help.
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Posts: 27,019
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Registered: ‎29-07-2008

Re: Pay monthly bill -Help!

[ Edited ]

You need to contact them right away and explain or make the payment or come to an arrangement.

 

They are likely to mark it on your credit record.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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Anonymous
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Re: Pay monthly bill -Help!

Thank you!
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Posts: 27,019
Topics: 247
Solutions: 1,614
Registered: ‎29-07-2008

Re: Pay monthly bill -Help!

Good luck.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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Anonymous
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Re: Pay monthly bill -Help!

How was the payment ment to be taken DD?

 

To be honest I would talk to o2. Not sure how quickly they would block the phone, but at least they then know you are aware of the problem. You could also make payment via phone to clear the debt.

 

I would also talk to your bank. If its the 1st time it has happened, ask if they will waive any charges. If its not, then you need to talk to their credit services team. Better to get any issues out in the open, as they will work to help you minimise any charges.

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Anonymous
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Re: Pay monthly bill -Help!

The payment was DD, I have got in touch with 02 and they have put in a request for my phone not to get cancelled till next Tuesday. Thanks for all the help.