Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 232165 Views
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  • 2 kudos

Resolved! O2

Hi - hoping you can help with a query. I have a monthly contract with o2 which has expired. I found a good deal from Mobile Phones Direct for a new phone and O2 bundle. It arrived yesterday and I thought it would be straightforward to cancel the exis...

LWM by Level 1: Joiner
  • 416 Views
  • 2 replies
  • 0 kudos

Resolved! Travelling to Serbia from UK

Hi I’m currently at the airport travelling to Serbia - what boot on do I get for cheaper texts and calls whilst there ??

LucyLu by Level 1: Joiner
  • 393 Views
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Bill

Hello I think I am owed a refund on my bill

Is O2 down?

Is the network down? I have lost everything on my phone. No bars of signal, no 3G, 4G or 5G. Also when I log into my O2 its unable to tell me my data usage. Can't make any calls, or anything

KingsHill by Level 1: Joiner
  • 560 Views
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Resolved! Ordered a phone upgrade, storage changed on order.

I have upgraded my contract today to the iPhone 15 pro max. After processing the order I noticed the storage capacity had been changed from 1TB to the 256GB model which isn’t what I wanted. The advisor in store said they couldn’t do anything since I ...

Aarong98 by Level 1: Joiner
  • 436 Views
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Resolved! Phone is d3ad

Contract phone has finally died,can't turn on,can't charge it. I don't want to pay for a dead phone!!

Resolved! How the hell do you speak to a real person?

My internet is off and I am getting messages from 02 saying I haven't paid my monthly payment when the money was taken from my bank on 10/02/24 !!!! Does anyone know what the hell is going on?

NNYL by Level 1: Joiner
  • 1085 Views
  • 7 replies
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Rahul

Hi I have been charged air time and I am confused because I havnt baught anything

Rahul1 by Level 1: Joiner
  • 400 Views
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O2 credit file reporting

Ever since O2 have changed my payment account, my credit file hasn't changed and its at least 3 months out of date. I was just wondering if anybody else has this issue. My account is definitely paid up to date. The frequency of updates has slowed ove...

anticpated by Level 30: Meditator
  • 899 Views
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  • 0 kudos