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Pay bill

Anonymous
Not applicable

Hello. I moved abroad and cancelled my phone contract. I prematurely cancelled my direct debit without paying last bill. I can't call the number it won't connect, i no longer have an 02 phone and if i log into my 02, the online payment service is not available. How do i pay?!

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MI5
Level 94: Supreme
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All ways to pay here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill/ba-p/1014090
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 122060 Posts
  • 609 Topics
  • 18867 Solutions
Registered:
All ways to pay here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill/ba-p/1014090
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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Anonymous
Not applicable

You can call from abroad

 

 +448448752302

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lydior
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how exactly did you solve this? I am having the exact same problem!

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Cleoriff
Level 94: Supreme
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@lydior wrote:

how exactly did you solve this? I am having the exact same problem!


I suspect from the advice given which has the solution @lydior

https://community.o2.co.uk/t5/How-to-Guides/How-can-I-pay-my-bill-or-Ways-to-pay-guidelines/ba-p/101...

 

You can contact customer services and pay via that route. There is a number to call from abroad in this link https://www.o2.co.uk/contactus

Or

Via a bank transfer

Or

Ask a relative in the UK to pay and you refund them

There are many options....:smileywink:

 

 

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