on 18-06-2010 11:20
I have a few things I would like to clear up and would appreciate any advice you could give me on the following.
I am currently on the O2 Unlimited Pay&Go tariff and requested by text three days ago that I wish to move to O2 Simplicity Pay&Go. I received a text to say that my request will be processed within 48 hours. As yet I have still not been switched to Simplicity! Anyone know how long this takes to get done?
Also. If I were to take advantage of the Unlimited texts for £5 per month. Could I also take out the O2 Numbers bolt on at £5 per month, and if so, would all the text messages I send be part of my Unlimited allowance rather than my O2 Numbers allowance?
on 18-06-2010 20:16
A few days before your next Anniversary Date O2 will text you to remind you to ensure you have enough Credit on the handset before you do indeed move to Simplicity.
I can't see why not for the O2 Numbers Bolt-On - My Understanding would be O2 would use the Unlimited allowance before the Bolt-On? It might be best contacting Customer Services to ensure though unless someone else can help you?
4445 from your Mobile (25p/Call)
0844 809 0222 from a Landline
E-Mail Customer Services: https://www.o2.co.uk/apps/help/help
on 19-06-2010 13:05
Then I recieved the txt which says "you will recieve your unlimited texts when you have at least £5 balance,as you do not have enough credit at the moment".
But when I try topping up it doesnt let me top up £5.Minimum is £10 which defeats the purpose.Anyone know why or a way round this.
on 19-06-2010 14:33
on 23-07-2010 15:19
I topped up £10 on the 24th June.
One month has gone by and O2 txt me saying I need to top up again.Shouldnt I have £5 balance remaining?I have £1.02 left on my phone.
If you've only got £1.02 left (presumably because you made some calls, picture messages, internet etc) then you haven't got enough left to buy your tariff so you will need to top-up.