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Anonymous
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POOR O2 coverage - iPhone users included

Hi,

I was just wondering what other pple felt about the coverage that O2 provide compared to the other networks? I've been with O2 (iPhone) for 6 months, and have daily problems with making and receiving calls, and also whilst on a call, having episodes of silence so either I or the person I'm speaking to cannot hear/be heard.

I phoned O2 customer service, and they are aware of coverage problems and say they are working on it, especially in London, but as I'm tied to a 24 month mobile contract are unable to terminate it unless I fork out £630 for term fees. Totally unreasonable!!

I'm really fed up with the daily battles with my phone and just wondered what other users experience has been? Its not the iPhone thats the problem, its damn O2!

Please post ur thoughts!!
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Posts: 16,435
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Registered: ‎13-08-2008

POOR O2 coverage - iPhone users included

I personaly find o2 2G coverage to be spot on and 3G when I am able to use it to do what I expect as I live in a 2g only area.

All users(consumer) get 14 days to checkout the coverage is what you need.

If your issues are with the iphone with 3g switched on see the long thread in the iphone technical about calls to voicemail.

Just returned from a business trip to kent and had good coverage from somerset to kent and back and did a few speed tests whilst as a passenger and even had tvcatchup streaming whilst on the m3 near the a331 junction. One speed test near old basing on m3 southbound at 16.24 was ping 271ms download 2620kbps up 245kbps whilst doing 70mph not bad. http://www.speedtest.net/iphone/22828682.png

To eliminate any issues with the iphone book a genius appointment and get them to run the diagnostics to rule out handset errors. http://www.apple.com/uk/retail/geniusbar/
iPhone 11 Pro 256gb on unlimited data
iPad Pro 11” 2018 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
Posts: 0

POOR O2 coverage - iPhone users included

[ Edited ]
just thought worth posting here as a recent interesting discussion on current 3G coverage and a bit on iphone / smartphones:

http://www.bbc.co.uk/blogs/thereporters ... _next.html

and interview with Peter Cochrane:

http://news.bbc.co.uk/today/hi/today/ne ... 460641.stm
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Anonymous
Posts: 0

POOR O2 coverage - iPhone users included

This is also interesting as a comparison in some busy places. http://j.mp/57D2EP
A comparison test of Vodafone v Orange v O2 at four London stations.
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Posts: 16,435
Topics: 296
Kudos: 1,853
Ideas: 6
Solutions: 1,316
Registered: ‎13-08-2008

POOR O2 coverage - iPhone users included

prking

that is very interesting and independant
iPhone 11 Pro 256gb on unlimited data
iPad Pro 11” 2018 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
Posts: 0

POOR O2 coverage - iPhone users included

It is isn't it. I'm not sure that one can generalise from it, but it looks like even though O2 have had a lot of stick in London (quite rightly, in my opinion), they still offer faster downloads than Vodafone/Orange. It would be interesting to do a wider scale survey.
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Anonymous
Posts: 0

POOR O2 coverage - iPhone users included

agree this is all good stuff and deserves a wider survey

The five locations chosen were all busy mobile cells.. ie train stations and the apple store.
To do those kind of tests justice they need to be repeated across different environments. like 'quiet' (e.g suburban street) 'mobile' ( e.g. driving around the north circular ) and 'service handover' ( e.g areas where each network knows that crossing the street causes 3g to get dropped) and check it across a lot more different functions including making / receiving phone calls. An interesting starting point all the same