Solved: PAYG tariff not added, bolt on instead.

Anonymous · ‎24-02-2013

Since October i have been using the pay as you go go go tariff. Today when i made my monthly £10 top up a works web bolt on was added instead.

If i spent another £10 would the go go go tariff start working straight away or do i have to wait until next month?

Liquid · ‎24-02-2013

I think you'd have to wait until your next anniversary date unfortunatly.

If the web bolt on was a mistake not on your behalf it would be prudent to phone CS (4445) and speak to them about it. They may well be able to refund the bolt on and instigate the reactivation of the tariff for this month.

Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told

View solution in original post

Liquid · ‎24-02-2013

I think you'd have to wait until your next anniversary date unfortunatly.

If the web bolt on was a mistake not on your behalf it would be prudent to phone CS (4445) and speak to them about it. They may well be able to refund the bolt on and instigate the reactivation of the tariff for this month.

Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told

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