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Jojojo73 · ‎05-10-2020

HI , im trying to get my pac so as to leave o2.

There is no response via text. I have tried 3 times.

I only have one number on the account.

It also says to try via MY O2 but there is no option when i look in MY O2 to do this. Can anyone help please?

MI5 · ‎05-10-2020

@Jojojo73

If texting PAC to 65075 doesn't work for you, you will need to call o2.

Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎05-10-2020

@Jojojo73

How to get pac here Guide: How to get your PAC [June 2021 Update]

or call O2 on these numbers Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Jojojo73 · ‎05-10-2020

thank you. I'm in my o2 and I can't see the option anywhere 😞

MI5 · ‎05-10-2020

@Jojojo73

If texting PAC to 65075 doesn't work for you, you will need to call o2.

Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Jojojo73 · ‎05-10-2020

omg done it! thank you

MI5 · ‎05-10-2020

You're welcome @Jojojo73

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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PAC - trying to get this. No response via text

Cancel contracts

Name on account changed without my permission

Cancel contract

Cancel plan

Right to cancel gone wrong