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Level 1: Joiner
Posts: 1
Registered: ‎10-09-2013
Accepted Solution

PAC CODE

Got a strange message at 3am. Saying my contract will expire if I don’t update my PAC code and to login to o2contract.co.uk. Your method of payment has expired.
Clearly it must be a scam. Anyone else get it?
Level 63: Greatness Assured
Posts: 12,409
Registered: ‎31-03-2010

Re: PAC CODE

[ Edited ]

@Jay222019  It's most definitely a scam. Don't click on the link. A PAC is only used if you're going to switch networks and want to keep your number. They are issued by the network, so you don't have the facility to update anything concerned with it.

Edit: Please also take a look at this link: https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

I DO NOT WORK FOR O2

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Level 6: Acolyte
Posts: 196
Registered: ‎12-07-2014

Re: PAC CODE

I got it too!!
I did click on the link. It takes you to an O2 log in page. I have my login details saved so when my email address wasn’t already on the screen I was suspicious. I didn’t enter my log in details so hoping it didn’t open any access.
Posts: 71,875
Topics: 677
Registered: ‎14-01-2013

Re: PAC CODE

@Marjo @EmilieT @Martin-O2 

Are O2 aware of this scam? We've seen many but this seems a new one?

*The Game Is On*


Community Manager
Posts: 5,108
Registered: ‎18-04-2018

Re: PAC CODE

Thanks for the help and mention @Bambino and @Cleoriff!

 

@Jay222019 @mrsbaker1 There's a lot of useful info on how to deal with this as well here, and one of the first things you can do to report a suspicious text is to forward the message to 7726. You may get an automated response thanking you for the report and giving you further instructions if needed. And don't worry, you will not be charged for sending texts to 7726. Smiley Happy

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