Overpayment
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on 21-06-2020 16:18
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on 21-06-2020 16:21
We have no access to accounts here on the community and you will need to call customer service
All numbers here
Guide: Coronavirus Community Help and Support
The best number to get through seems to be
0800 587 4005
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on 21-06-2020 16:29
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on 21-06-2020 16:29
Have you checked myo2 which will have a full breakdown of your bill, and what you have been charged for .
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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on 24-06-2020 15:15
Hi @Staceyoconnor , it's been a few days since you posted about your bill. Did you find out what the extra charges were for in the end?

