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Refund

Sophiesouthy
Level 1: Joiner
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on ‎16-07-2024 14:03

on ‎16-07-2024 14:03

I recently left o2 and was emailed today saying I am due a refund for an overpayment on my last months bill. When I long onto my o2 I can’t find where I need to go to redeem my refund. 

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Enlli
Level 68: Extraordinaire
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on ‎16-07-2024 14:08

on ‎16-07-2024 14:08

Best speaking to Payment Management 

You can reach the Payment Management team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best time to call is around 8.00am

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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