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Overpayment

Staceyoconnor
Level 1: Joiner
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on ‎21-06-2020 16:18

on ‎21-06-2020 16:18

Why have i been charger over £100 for my bill
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jonsie
Level 94: Supreme
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on ‎21-06-2020 16:21

on ‎21-06-2020 16:21

We have no access to accounts here on the community and you will need to call customer service

All numbers here

Guide: Coronavirus Community Help and Support 

The best number to get through seems to be
0800 587 4005

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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madasaf1sh
Level 78: King of Kings
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on ‎21-06-2020 16:29

on ‎21-06-2020 16:29

@Staceyoconnor

Have you checked myo2 which will have a full breakdown of your bill, and what you have been charged for .
--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Marjo
Former Staff
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on ‎24-06-2020 15:15

on ‎24-06-2020 15:15

Hi @Staceyoconnor , it's been a few days since you posted about your bill. Did you find out what the extra charges were for in the end?

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