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I have received an email for an overpayment

Optim459
Level 1: Joiner
  • 2 Posts
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Registered:

I have received the following email and wish to confirm it is genuinely from O

Optim459_0-1698236502514.png

 

 

 

Message 1 of 4
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jonsie
Level 94: Supreme
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It's a well known scam.
Block the number and do not follow any links.
Forward the scam text or number to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.androidauthority.com/block-phone-number-android-246484/
https://support.apple.com/en-gb/HT201229

Message 2 of 4
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Enlli
Level 69: Guiding Light
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Scam

O2 pay credits direct to your account shown on Direct Debits or the card used to make payments.

With an over payment of £27 it is more likely that it would be taken off your next bill

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 3 of 4
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MI5
Level 94: Supreme
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@Optim459 

It looks genuine to me and can see no reason to suspect it's a scam.

Call 202 to be sure and check with customer services.

08448470202 is also a genuine O2 number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
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