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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! my contact

himy contract should of ended on the 16th of September but I am still being charged could you tell me why please do I need to get another Sim and stop using this one

5G in Evesham Worcestershire

Hi Why doesnt O2 have 5G in Evesham yet while other providers have it here. Why are O2 so slow at keeping up with other providers? Come on O2 get your finger out.

assigned uername-email account

on creating an account I was assigned a username, which is linked to an 02 email account. I was unable to update to my own email account as it's already associated with a different 02 account. How do I sign into this email account to view documents t...

02 email account

I have been assigned an 02 username, to which documents have been sent to this email address, how do I access this email account?

My 02 account

Cannot get into my account

Resolved! Update Name & DOB

Hi, My O2 account is in my fathers name and has his DOB as he opened the account when I was a teenager. I have been using the account for years. I just need to change the name for this account and DOB. I do not want to change my number or any other d...