Solved: Over paid on my bill

Luke10 · ‎04-11-2020

I have just paid my monthly bill but I paid twice by accident how do I reclaim this from o2

MI5 · ‎04-11-2020

Unless you are desperate for the money, I'd leave it as a credit to pay next months bill.

By the time you've called O2 and waited for the money, your next bill will be due anyway.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎04-11-2020

@Luke10

Unless you are desperate for the money, I'd leave it as a credit to pay next months bill.

By the time you've called O2 and waited for the money, your next bill will be due anyway.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Luke10 · ‎04-11-2020

But will it stay on my account as credited

MI5 · ‎04-11-2020

Yes it will @Luke10

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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