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on 27-09-2024 16:14
I wanted to upgrade early for the iphone 16, during the checkout process I accidentally selected a new contract instead of existing. So now I have two contratcs, the phone has been dispatched and the new number has been activated.
To fix the issue, can I cancel my old contract and move the phone number to the new contract?
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27-09-2024 16:17 - edited 27-09-2024 16:18
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27-09-2024 16:17 - edited 27-09-2024 16:18
Yes, you just need to migrate your number Guide: Migration & porting into O2
Guide: How to find help & contact O2
You will still need to pay what you still owe on the old contract though.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- 152760 Posts
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27-09-2024 16:17 - edited 27-09-2024 16:18
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27-09-2024 16:17 - edited 27-09-2024 16:18
Yes, you just need to migrate your number Guide: Migration & porting into O2
Guide: How to find help & contact O2
You will still need to pay what you still owe on the old contract though.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

