Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237232 Views
  • 2 replies
  • 2 kudos

Porting issues

HelloI just switched from Vodafone to O2 and my old number has not been transferred yet.Vodafone disconnected my line 4 days ago on August 5th. I was receiving very important calls from my number, doctors, hospitals etc. but now I can't receive any c...

It’s took 2 payments from me

Hello i paid off my pay monthly on saturday of £203. today i woke up with another payment taken off me which was another £203 which then put me in overdraft. why did it take another £203 from me when i already paid it off on saturday ?

EllieMay by Level 1: Joiner
  • 187 Views
  • 2 replies
  • 0 kudos

Sim blocked

Hello there,I have upgraded my iphone 13 promax to 15 promax since Aug 06. But until now i can't make or receive calls & text messages. I have spoken to 202 to numerous agents and was told that they are sending a new Sim. But it has been 2 wks. and i...

Jocelyn by Level 1: Joiner
  • 166 Views
  • 1 replies
  • 0 kudos

Unable to track

Hello Team, I am unable to track my delivery please check and help

Sudhir by Level 1: Joiner
  • 179 Views
  • 1 replies
  • 0 kudos

Stolen phone

I recently had my vehicle stolen which had my phone inside. The police retrieved it and have now given it back to me. I couldn't pay my phone bill due to my bank card also being inside my vehicle.I should have had my old mobile number ported over, bu...

Mjm1 by Level 1: Joiner
  • 235 Views
  • 1 replies
  • 0 kudos