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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237232 Views
  • 2 replies
  • 2 kudos

Delivery Pin Code

I am still waiting for my delivery pin code and would like confirmation when it will be sent and to which number I will receive it. A delivery attempt was made by DPD last Friday but O2 had used a number that is unknown to me and is not listed on my ...

Andie76 by • Level 1: Joiner
  • 438 Views
  • 1 replies
  • 0 kudos

Cancelling contract

Hello, I’m on a sim only contract but no longer need it as I’m living and working abroad. How do I easily cancel? I don’t currently have access to the number as I’m abroad. Thank you

perry97 by • Level 1: Joiner
  • 256 Views
  • 2 replies
  • 0 kudos

Bill Later

Address: ********* Phone: ********** Email: ************ I hope this letter finds you well. I am writing to inform you that I am currently abroad due to a family emergency. Unfortunately, I had to travel to Somalia following the passing of my grandmo...

Mustafe_2 by • Level 1: Joiner
  • 194 Views
  • 1 replies
  • 0 kudos

Penalised for having switch up

HiI have the 150GB Plus tariff which has switch up.I went to store to pre order the Pixel 9 pro XL 512gb Obsidian as I'm a switch up customer this needs to be done in-store. Which suits me as it happens then I know my existing phone passed the checks...

Anonymous by • Not applicable
  • 653 Views
  • 7 replies
  • 0 kudos

Cancelling contract

Hi there im wanting to cancel my contract, I had to take this on as part of a Virgin Media deal as paying the extra £31.00 or so a month plus the new Virgin package was still cheaper than previously. I never used the SIm or number and now just want t...

Payment

I applied for a contract and got declined at the credit check but I had payed the £30 upfront fee. Please can this be refunded

Nathan16 by • Level 1: Joiner
  • 168 Views
  • 1 replies
  • 0 kudos

Very expensive Bill

Hi I have just received my bill for £92! That is an obscene amount. There is a charge for £8.99 I don’t recognise could you please assist

vic9 by • Level 1: Joiner
  • 199 Views
  • 2 replies
  • 0 kudos
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