Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Upgrade

Hi I have not long joined o2 and i just upgraded from a sim only plan to a device plan on my pre contract aggremment etc it says its a custom plan I've tried google and online and can't really find anything and im wondering is a custom plan still par...

xmartinex2000Personal info

H

Resolved! Sim

Just received my new phone but no sim card. Do I continue to use the one I am using now

Resolved! Ban phone

Hello, I was late paying the bill and you turned off my phone, the bill was paid on February 23

Porting my number from BT to O2 and its just a nightmare, and no one is helping me!

Hi, I have a BT pay monthly contract, SIM only, and I bought an O2 contract, SIM only. I wanted to close my BT plan and port my number to O2, but O2 are just not porting it, and BT wont close my contract until the number is ported, or the number will...

Can’t get through to pay bill

I have been on hold for nearly 4 hours to speak to some one to pay my bill this is absolutely ridiculous

Billing

I paid my pill £91 something on 10th February online but it hasn’t been hasn’t been accepted byo2 and it’s still in my pending transactions in my bank why is not been accepted and I have been restricted

Bill

Anyone else had problems getting through to customer service

Resolved! what date did my contract start when virgin changed over

i was transfered from virgin is my contract start date still the same

Missed payment

Good afternoon, I have a missed payment record on my account however my services have been disconnected and I am unable to log in to pay this. It is now affected on my credit report which is not ideal. Could you please look into this. Regards Lynne.

O2

Forum Posts