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Dilinchev
Level 1: Joiner
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Good evening,

 I am still waiting on one of my phone numbers to be ported - when I spoke to one of you agents she suggested it would be within 48 hours. We have now exceeded this and I am concerned. 

please can you get in touch and let me know what is happening. I have attached the part of the order that we are waiting on (SIM card has been received).

 

New order : *************    
Airtime plan 30GB, Unlimited UK Minutes, Unlimited UK Texts, 12 months £7.99  
Port in: PAC: ********* number *************    
Spend Cap    
   -   Spend Cap Value: £0.00  

 

Thank you

Ann

 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

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MI5
Level 94: Supreme
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@Dilinchev 

This is a customer community forum. There is no support from O2 here.

All ways to contact O2 Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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