Paying bill

[nabs99]

Hi I have been abroad for the last 10 days, and I need to pay my phone bill which is overdue. However in order to log into my o2 account to pay the bill it is asking to send a text message to my UK number. However when I insert my UK o2 sim card into the phone I am getting no service so cannot receive the text message. Please can you help and advise how I can pay this bill please?

[pgn]

Guide: How to Pay Your Bill (Airtime & Device Plans) is a good guide for that, @nabs99 

[jonsie]

This looks like something you’d need to call O2’s customer service team about – give them a call on 202  or 0344 809 0202

Use the specific Payment management number  0800 902 0217

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

[Oxonian]

You @nabs99 can avoid such problems in the future by setting up a direct debit ; as detailed in the guide referenced by @pgn above. 👍