04-11-2024 13:32
I ordered phone and plan with O2 last week they took 30 pounds upfront and after nobody said anything now I don't know to wait for this phone or not that 30£ they will give me back or no how long I have to wait please send me back money and I will Apley for phone with EE,3 tree or Vodafone
04-11-2024 13:39
04-11-2024 13:40
Check if the payment is complete or pending with your bank. If pending, O2 don't have your money.
Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks