This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Order not received

Go to solution
Order
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎28-08-2018 08:23

on ‎28-08-2018 08:23

Hello i maked an order for note9 i payed 575 deposit 19 upfront and 6.99 special delivery next day morning. Order was maked 4 days ago and still not received nothing. And cant see or track it. Dont was dispatched....
Message 1 of 4
779 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 151947 Posts
  • 651 Topics
  • 28863 Solutions
Registered:

on ‎28-08-2018 08:35

on ‎28-08-2018 08:35

You will need to contact customer services to get an update @Order
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 4
775 Views
0 Kudos
3 REPLIES 3

Go to solution
MI5
Level 94: Supreme
  • 151947 Posts
  • 651 Topics
  • 28863 Solutions
Registered:

on ‎28-08-2018 08:35

on ‎28-08-2018 08:35

You will need to contact customer services to get an update @Order
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
776 Views
0 Kudos

Go to solution
Cleoriff
Level 94: Supreme
In response to MI5
  • 128078 Posts
  • 835 Topics
  • 7586 Solutions
Registered:

‎28-08-2018 08:42 - edited ‎28-08-2018 08:43

‎28-08-2018 08:42 - edited ‎28-08-2018 08:43

@OrderIt may well be that the phone is out of stock and only CS can tell you this

However, it was the bank holiday weekend and I doubt there would have been any phones dispatched over this period of time.

You will certainly be eligible for a return of your next day delivery cost.

Veritas Numquam Perit

Girl in a jacket
Message 3 of 4
772 Views
0 Kudos

Go to solution
EmilieT
Former Staff
  • 5434 Posts
  • 304 Topics
  • 65 Solutions
Registered:

on ‎29-08-2018 09:05

on ‎29-08-2018 09:05

Hi @Order, and welcome to the forum Wave Please let us know how you're getting on with your order and how you like your new phone once received!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 4 of 4
698 Views
0 Kudos
Top Kudoed Authors
View All
Top