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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 328748 Views
  • 2 replies
  • 2 kudos

Resolved! Lost sim card

I have lost my sim card, i need to cancel the current one and get a new one. How do i get a new one?

Iamabi by • Level 1: Joiner
  • 2856 Views
  • 7 replies
  • 0 kudos

Resolved! Making payments

I thought i tried to pay my monthly bills early, but it looks like i've made an extra payment. How can i tell? Thanks.

Lxurie by • Level 1: Joiner
  • 1153 Views
  • 3 replies
  • 0 kudos

Resolved! SIM only at end of contract

My contract is ending soon. I planned to change to another supplier but, if I stay with O2 but change to a SIM only plan will I keep the same SIM card? Thanks.

wendylois by • Level 1: Joiner
  • 1509 Views
  • 3 replies
  • 0 kudos

Resolved! Free Tablet?

I recently upgraded to refresh and was offered a Samsung tablet. First bill payed, how do I claim this now?

Don7 by • Level 1: Joiner
  • 5968 Views
  • 4 replies
  • 0 kudos

Resolved! 4G Calling & Data

So I've for 15g data and this month I've blown it away. After thinking what have I done differently, the only thing I did was activate 4g calling in my phone's menu. I had assumed I already had done this months back but.... Does the 4g calling use yo...

Curr946 by • Level 26: Upbeat
  • 3230 Views
  • 4 replies
  • 0 kudos

Resolved! Payments - Non Refresh and a Normal Contract

I have a Pay Montly phone contract that comes out of my Bank by Direct Debit every month. I have recently ordered a Samsung Galaxy Tab A 10.1 2016 on Refresh. My question is Does the Airtime and the Device Payments come out at the Same time or do I h...

Anonymous by • Not applicable
  • 2042 Views
  • 4 replies
  • 0 kudos

Why O2 is harrasing me ..

One of O2 staff keedp on blocking my number [Removed] sice I disagreed withs him O2 is bllocking me at least 2 -3 times a day for 1 hour or two Whehn this harrasment will stop ? Who is responsible for this ? Imad Morgan

Morgan200 by • Level 1: Joiner
  • 3685 Views
  • 14 replies
  • 0 kudos

Resolved! Roaming Charge Confusion

Advised O2 was going to Canada and web advises Canada is included in the tariff. Last time I visited it was a £4.99 a day charge for data roaming. I chatted with 02 rep online who says it's not included and the daily charge stands. Arrived in Canada ...

Msindie by • Level 1: Joiner
  • 11284 Views
  • 21 replies
  • 0 kudos

Resolved! Taking my number

How will I know when my phone number has transferred from my old phone to my new one

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