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catpinky
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Hi, just wondering how long it takes for confirmation that O2 discount has been applied to your account after registering? Thanks

 

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79
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why did you stop my outgoing calls from the contract with the name Dumitrascu Marian contract number [Removed]

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Neats
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Finishing my contract in june , wishing to go to pay as you go , can not get through on the phone ???
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Cleoriff
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@Neats 

Ring any numberrs in this guide

Guide: Coronavirus Community Help and Support 

*The Game Is On*

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gmarkj
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You would need to call customer services @79.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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PM26
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How do I set up family sharing
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Cleoriff
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@PM26 wrote:
How do I set up family sharing

https://www.o2.co.uk/family-plan 

or

https://www.o2.co.uk/sharer-plans 

*The Game Is On*

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Angie1965
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Hi. I am trying to access the O2 emplouee discount of 25% as I am employed by Vale of Glamorgan at one of their secondary schools but when I put my work email in says its not a valid work email. How do I sort this as I only have 28 days from date of receiving my new phone
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MI5
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@Angie1965 

Try calling customer service Guide: Coronavirus Community Help and Support 

 

Guide: O2 Open & Friends and Family discounts - How to sign up 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Suebridgewater
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I haven't been able to pay my bill last month due to not getting payed I will be able to pay the full amount at the end of the month
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NatashaC
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Hi all,

 

I've just upgraded my iPhone, and I noticed I wasn't getting texts or calls whilst I was out walking.  My messages all came through when I got home and my WiFi kicked in.

 

When I look at my Settings - Mobile Data there's nothing there.  Instead of an option to switch on/off there's just an Add Data Plan option.  When I click on that it asks me to scan a QR code from my network provider, or Enter Details Manually. 

 

I didn't get an email from O2 with details of the new data plan, or a QR code to scan so I don't know what to do- does anyone have any suggestions?  It's the first time I've done an Online upgrade, due to the current situation.  I've always gone into a store before, so I feel like I must have missed something here.

 

Will be very grateful for any advice from the O2 community!  Thank you in advance.

 

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