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O2 open and upgrade

Dazdaz1701
Level 1: Joiner
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Just upgraded my phone, will the o2 open discount be automatically moved to new plan?

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Cleoriff
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@Dazdaz1701 

With an upgrade it should be carried over. You need to check in My O2

If it's not there, then you will have to apply again

Guide: O2 Open & Friends and Family discounts - How to sign up 

Veritas Numquam Perit

Girl in a jacket
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MI5
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@Dazdaz1701 

It won't carry over automatically.

You'll need to apply again.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Dazdaz1701
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Thanks for your replies. Much appreciated 👍🏻
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iphone4sir
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Certain new phones are excluded from o2 open ... beware 🙂

Mine expired after 2 years after I paid my phone off but I would have needed to reapply if I was to take out a new handset / contract
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jonsie
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@iphone4sir wrote:
Certain new phones are excluded from o2 open ... beware 🙂

Mine expired after 2 years after I paid my phone off but I would have needed to reapply if I was to take out a new handset / contract

That has always been the situation

Some new phones are not available for O2 Open for the first few months

Any time you change tariff or upgrade you need to reapply for the discount

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