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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 21841 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 205761 Views
  • 2 replies
  • 2 kudos

Transferring

Can anyone advise, how long does it take for our PAC transferred numbers to become active.

Delinc by • Level 1: Joiner
  • 330 Views
  • 2 replies
  • 0 kudos

Pocket hotspot- worth it?

Hi folksI’m going to need a reliable source of wifi for all day zoom calls once a week for 3 weeks soon.Not sure a pocket hotspot is the most economical option. Are there other ways I can explore?

Liezl by • Level 1: Joiner
  • 421 Views
  • 3 replies
  • 0 kudos

Apple SE

Recently bought this phone for my son and we have the message of "no service" in the top left hand corner of the phone. He cannot make calls or send texts. Help

Roro by • Level 1: Joiner
  • 293 Views
  • 2 replies
  • 0 kudos

Resolved! Change my number

Hi. I really need to change my number asap. Ive been trying to call. Cant get through to the right people due to covid. Please can you help......

Resolved! Bar

I am trying to get a bar lifted on my phone but everytime I call its tells me to go online when I go online there is nothing to assist or help me

Resolved! Direct debit

I have recently just got this contract and it’s been the worse contract 02 have given me. I’ve had problem after problem. I pay monthly but for some reason my airtime plan doesn’t come off with the rest of my direct debit so I end up paying it separa...

Nicole3 by • Level 1: Joiner
  • 777 Views
  • 7 replies
  • 0 kudos

About finished contract

Hi my contract with o2 should finish 22of July. I took new contract one moth before from Mobile phone direct company but still with network o2 and I will keep my number. Unfortunately I must to pay £33 extra which I can get for what? I pay my bill ev...

magda40 by • Level 1: Joiner
  • 403 Views
  • 2 replies
  • 0 kudos

Resolved! New device

Hey so I’ve already claimed of my insurance on my phone once but I feel like I need to do it again can I do it again if so does it work the same wayThanks

Dylan3 by • Level 1: Joiner
  • 321 Views
  • 2 replies
  • 0 kudos
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