Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

£36.667 charged for a whatsapp call

I was charged £36.667 extra for a call I made through 'Whatsapp' on my phone. They charged me as if I made an IDD call through my phone. I thought Whatsapp calls only goes through internet connection/ data usage. Could someone explain, please?

Resolved! Need to talk to an agent

Can anyone tell me how can get through to talking to an agent about paying late?

Lenovo Smart Tab M10

I have received my new Tablet but I haven't received a SIM. I'm on a Pay Monthly contract, do I need a SIM?

buying a data bolt on

I cant buy a data bolt on to take me to the upgraded tarif I have arranged - any help>

Swap my numbers

I'm wanting to keep my giffgaff number aan use it on my02 pay monthly I got a pac code of giffgaff but struggling to do it

Disney extra

I just renewed my contract and opted for another 6 months free disney plus as my extra but my end date remains unchanged will it change after the end date has passed or have I lost out on my extra?

I want to cancel my contract, it seems impossible can anyone please help me?

I am trying to cancel my contract with O2, have tried contacting by phone which is impossible, I have tried online on my account which is also impossible, I have tried email which is also impossible, can anyone help me?