Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Billing

Could I please have itemised billing for April, May and June 2020.

How to Pay My O2 Bill from the U.S.?

The problem is that while in the U.S. I've exceeded the O2 data allowance in roaming and can't pay the amount due with local American bank card. The default British bank card has recently expired, I'm not going to the UK any time soon, and I can't ge...

Discount

Hi I have 4 line with o2 and they said to me you can get discount just send loyalty and the number I send it they said it rong number

Resolved! Solution

I want to know the solution to the issue concerning my next phone bill as I've already paid the extra 16 pounds on my card yesterday so will that automatically come off my next bill

tarrif upgrading

i’ve just upgraded my tarrif and it says the extra data won’t go onto my bill until 10th july is there anyway i can get the data now

Returned my Phone back to O2

Hi All, I have upgraded my contract with O2 on 1st June and received my new Phone S10 Plus in few days but i have changed my mind and contacted O2 to return my phone. I have received a PrePrinted/PrePaid Envelop and i sent my phone back without even ...

Usage

Why have I received a email saying my usage is up

Data

I bought. 2gb volt on for £13.50 yesterday and it lasted 24 hours and only thing I was using was what’s app! Anyone else think there’s an issue with data?

Resolved! Upagrade...spare SIM

Hey So i have just upgraded my phone, understand that the upgrade is done on the original SIM so will need to put the sim from old phone into the new phone. However, i was surprised to find another sim in the box! Now, is this just a sim that was sen...

Resolved! Deposit Refund?

After 3 months I was promised the return of a £100 deposit but instead I have a confusing bill and no way of speaking to anyone...

O2

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