Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

How to I change my physical sim to eSim?

How to I change my physical sim to eSim? Just recently purchased a new monthly sim contract and transferred my old number over. How do I go about getting an eSim for this?

Resolved! proof of purchase

hi, can someone please advise me how to get a proof of purchase to claim my free gift from Samsung.

Resolved! How in God's name do you contact O2 without putting pen to paper?

How in God's name do you contact O2 without putting pen to paper? The contact us link is just a circular journey to nowhere and there doesn't seem to be an email facility or live chat either? My minimun contract has ended and I should be paying a low...

Resolved! Imei

I need proof of ownership for phone insurance. I cant find my imei anywhere on my 02 device plan or billing. Anybody know where I can find this elusive bit of info?

Resolved! Moving to sim only tariff when phone is paid off

i currently have a payment plan that is for the phone and tariff. The last payment for the phone is next week. Does anyone know how i can change to sim only as there are better deals like this than on the current tariff? Also, do we have to stick wot...

Resolved! Included phone numbers

Hi, Are 0371 and 0871 numbers included in monthly contracts

Sharing Plans

Hey was wondering if possible how do I go about sharing my 100gb data to my wife’s phone

Resolved! Phone device

Hi I had about £150 left to pay off on my phone and I paid £115 last night and I was taken from my monzo account but now I’m minus -115 on my o2 app ?? Please help me

Device payment

Hi I want to pay off my device plan but would be using more than 1 card to do this, do I have to ring up to do it or can this be done online?

Resolved! Off Peak times in EU

My tariff allows 200 off peak minutes.When I travel to Italy, under new EU roaming rules, what is Off Peak.Is it 7pm to 7am UK time or Local Italy time.

O2

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