Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Phone Order

I’ve recently ordered the Samsung galaxy S8 it’s all gone through I’ve got an email saying it’s all steam ahead on our end and they will send my device as soon as possible, when do they let you know it’s been despatched

Resolved! travelling to Turkey

what do I need to do?

iPad Data used up very quickly

Hello - the data allowance on my iPad is getting used up (when I'm not at home)even though I'm not browsing or sending emails. Can you help pls?

New card

It won’t let me put a new card on here as my old one was lost

Resolved! Ported number

My number hasn’t ported across from EE to O2 despite receiving text to say it would happen yesterday and my EE phone being cut off. Tried turning phone off and on several times but no joy

Resolved! 4G Not Working in portable hotspot

I've recently purchased a TP-Link portable hotspot, and an O2 sim unlimited data to go with it. My first sim had signal, but no 4G working, so I visited a store and got a new sim, which the 4g worked for about 24 hours, and has now stopped working. A...

Resolved! Unable to send messages to 88222

Tried multiple times to send SMS to 88222 to unsubscribe a subscription. Bounce back undelivered [Edit: topic title clarified]

Resolved! how do you speak to someone

how do you speak to someone?

Resolved! Overdue payment

I’ve had a message saying my payment is overdue as well even tho it’s paid by direct debit for years !! Is this a new scam??

Resolved! Overdue payment??

my account says my payment is overdue but I pay by direct debit and this hasn’t happened before? how can this be sorted and will my credit be affected?

O2

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