on 20-11-2020 19:11
On changing my phone and putting my sim card in, it fell to the floor and my dog chewed it. I've spoken to a recording to advise I need a replascement but am not sure if it will be done.
on 20-11-2020 19:15
on 20-11-2020 19:15
on 20-11-2020 19:22
on 20-11-2020 19:22
Was this a new sim or your old one (if upgrading)?
You can use your old sim in new phone or if it's a blank new sim, O2 can activate it remotely for you.
Guide: Coronavirus Community Help and Support
on 20-11-2020 19:22
@madasaf1sh thanks for the tag.
@shropshirelass Will private message you regarding the sim card issues