O2 cut off

[vickystaples64]

So i always pay my bills on time, this month my bill is a little higher than normal but nothing stupid, and o2 have said I need to make a payment before the can reconnect me? my bill isnt due until the 01/07

im not behind on my payments and have never been so why have the cut me off?

[Cleoriff · Accepted solution]

@vickystaples64 

Not a question we can answer here as we have no access to your accounts.

You need to contact O2 by using SKYPE if you are unable to borrow a phone.

All numbers (including Skype)  are in this guide Guide: Coronavirus Community Help and Support