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Can I cancel a sim and carry on paying the device?

Andy19
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Is it possible to cancel a sim and carry on paying just for the device? It’s an iPad and I only use it on WiFi
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MI5
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@Andy19 

No, sorry.

You must pay off the device in full in order to cancel the airtime. 

Guide: How does O2 Refresh work? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151925 Posts
  • 650 Topics
  • 28861 Solutions
Registered:

@Andy19 

No, sorry.

You must pay off the device in full in order to cancel the airtime. 

Guide: How does O2 Refresh work? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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