O2 chat lied to me!

[Anonymous]

Topic.

I was on the O2 support chat room on Saturday the 25th of May, requestng an unlock on my old Samsung Galaxy S2, the advisor told me that because the first unlock request which was made on Sunday the 19th was rejected by the support team, the new request would be done as a priority! I have just come off the phone to O2 to see if it has been done 3 days later, and they told me that they don't do priority unlocks on anything other than Iphones!

I'm sorry but what the hell?! Are O2 in the business of LYING to their customers?

I'd rather not have to take it to an unlock shop and pay £15 to get it unlocked, but it's looking like I might have to.

I am NOT happy about this.

[Anonymous]

We usually have a 3 month probation period but now with the company growing, we are contracted to one store but lately we are shuffled between the newest store & our current base so to speak

[Toby]

Hi guys,

As I am talking to Richard via PM and this discussion has gone a little off-topic, I'll close it now.

Cheers!