Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! sim card change

Hi new on this site, got a new samsung galaxy s3 mini 2 days ago needed a new sim card for it was told to go to o2 store, got one yesterday, they transferred the number to the new sim card, fantastic got home to put card in new phone, card faulty, o2...

Resolved! finish contract

Hello, I think in system was my contract finish at 15. April 2013, I would like to know, if i can change back to top-up version or if i have to renewal my contract?Now it is in system Contract renewal date 13th April 2013. thank you Lukas

Resolved! Incorrect phone sent out from upgrade order!!!!

Hi All Some advice please if possible. I called on Tuesday and ordered an upgrade phone, i was enquiring about the 4s but was advised I could have a 5 for the same price. I agreed to this, order was processed incorrect and a 4s has arrived. I called ...

Resolved! Bill been taken out when o2 recycle funds should be in!

A few months ago I sent in an old phone to o2 recycle. After weeks of problems I was finally told the cash would be added to my account, that was on the 14th of December. I have just logged into my online banking, and into my o2 account to find that ...

Resolved! Poor Signal

We have 2 o2 phones in our house - both 3G and our calls regularly get cut off and fade in and out. We are living in TW9 - Kew, and the o2 checker says we should have excellent signal indoors. Any thoughts?

Resolved! 750 lease o2 mess up

well, for the last month i have been trying to find information about ending my 750 lease iphone. ( i have 2 contracts both on this). 30 days ago i phoned the customer service to let them know i wanted to end my lease, they said "as it is a lease all...

Resolved! calling from europe

Hi, im in the forces based in germany an my girlfriend lives in the uk is there any bolt ons i can buy that will give me cheaper calls to her as i ring her like everyday as she cant afford to text me all the time thanks for any help.

Resolved! Data Plans on Simplicity Tariff

Can someone - after four 'Chats' with 'Gurus' who are clearly checking the same website I am - explain to me in plain English why I can only pay for 500MB data (£6/month; 'The All-Rounder') on the month-to-month Simplicity 100 tariff? I would like to...

Resolved! Using WiFi in Thailand

Hey Was wondering if anyone could help me. Im travelling to Thailand on friday and want to avoid any charges for texts and calls so aim so use the hotels wifi. However will i get charged for this? Thankssssss xx

Resolved! help to unlock nck on a phone

i have got a samsung s3350 on tesco mobile but im on o2 and have been all my life the imei (edited personal info) but nobody will give me a nck code free and i refuse to pay when tesco use o2 network to opperate

O2

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