Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Moving from Simplicity to Contract (Credit Check)

I am currently on a 1 month rolling Simplicity contract which I have been on since March 2012 and never been late with a payment. I recently applied to upgrade to a long term contract which is still 'In progress' and I'm worried that as I'm not on th...

Resolved! upgrade

i was told when i went on to contract i could upgrade my hand set in 3 months that was may 2012 i still can not upgrade or get in touch with o2? i am not happy with this service but do not know what to do about it?

O2 and their problems --whos paying ??

Over the past few weeks i have encountered problems getting into My o2 on my android phone -- message i get is -- sorry we are having some problmes please try again later or contact customer services to report the issue.--- i would be contacting cust...

Resolved! o2 insurance

Hi, I have insureance on my iPhone which I pay with my contract each month, and recently dropped my phone and it will no longer charge. How do I go about getting this looked into and replaced under the insurance? Many Thanks, Ian

Resolved! iMessages sending as texts

When I try I start a new conversation to an iPhone OR iPod/iPad, the message send as a text, not an iMessage. Is there anything I can do to sort this?

Resolved! ordered a contract mobile can i cancel

as anyone on here ever ordered and it said in progress so i asked why it still not sent and got told its out of stock and they said i after wait 3-5days but i cant see me getting it at all how long did you wait because i not willing to wait more more...

Resolved! o2 Chat not working

Has anyone else had problems tring to use the chat now facility on 02 website. The chat box opens up and Malcolm asks what your query is but there is no where to type a reply. Most frustrating,arggghhh!

Resolved! Cost of text messaging via wifi when abroad

If I send a text message from abroad (non EU country) to UK, via wifi (when shows in blue on screen, instead of green) is that charged as data?

Resolved! unsolicited calls

I am being bombarded with calls from Scottish power - never had anything to do with them in my life just says scottish power then goes silent. one call said if I wished to stop the calls just call them leaving my name address and number and it would ...

Resolved! Near Contract End!

Hey I am heading away for a year travelling and currently have a contract with 02 the contract is due to end in May and I was due to get an upgrade in April But I'm leaving the country in March Any ideas on what I should do as I would like to keep my...

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