Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! No Internet?

Hi I recently bought a new phone on payg, I changed the tariff to text and web and topped up my credit. A text came through saying my texts/Internet were ready to use, but I cannot connect to any Internet except local wifi?Do I have to change anythin...

Resolved! Broken sim port 02 mycare

Hi all I recently damaged my sim tray holder on my bb torch 9800 I've been a loyal O2 customer for 12 years so I had no hesitation in ringing 02 and was giving a Job ref number and sent my phone of recorded delivery (£6:35) assuming all would be fine...

Resolved! Paying my 02 Bill?

I have a sim only monthly contract and ive set up a direct debit with my Lloyds TSB debit card. I want to change this to my CapitalOne Credit card. Is it possible to set up a direct debit with 02 with a CapitalOne credit card? Or does it only support...

Resolved! Cannot receive calls or messages

Just recently i cannot receive calls or messages on my mobile phone. Is anyone able to help me? I have tried my sim card in a totally different phone and i am still experiencing the same issue. I can call and text off my phone but cannot receive call...

Resolved! Can anyone suggest a way of getting through to obtain a PAC Code?

I have tried without success to get through to customer services on more than 8 occasions today to cancel my contract and obtain a PAC Code. Have wasted over three hours on the phone / chat service I have used the auto chat machine 5 times and they a...

Resolved! What happens if I can't pay my bill till a few days after it is due?

Hi there, I have recently started a new job and it's been a really long wait for my first wages to come through, I'm not going to be able to pay my bill till two days after it's due, Anyone know what will happen in this situation? :S Can I just come ...

Resolved! hi

Can any1 tell me where I find out how much it costs for 0870 numbers

Resolved! Hi, what address do I put on the letter to cancell my o2 contract please

Hi I want to terminate my contract with o2 for my mobile phone, what address do I use please?

Resolved! Alarm calls

When I set the alarm on my phone, does o2 charge me?

Resolved! International Favourites Invalid Number / Object Moved page

I've been trying to switch from PAYG to the International Favourites bolt on for £10 a month. It's asking for three numbers when I only have one that I wish to call, and also it's telling me that the number is invalid and asking me if I entered it co...

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