Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! O2 Travel, Simplicity and bolt-ons

Hello, I was wondering if anyone is able to respond to what I assumed would be a simple question, but which O2's (borderline rude) Live Chat service and (less rude, but apparently just as lacking in knowledge) Twitter team seem unable to understand, ...

O2 Customer Services

Just got to take the time to say thanku o2 customer services for a trouble free dispute, u were so helpful and precise and also gave me money off my next bill for any trouble caused.MANY THANKS again and keep up the good work

Resolved! I can't downgrade after one year !!!

I have one contract for 2 4 months , now one year has passed and although my paperwork says that I can downgrade after one year the advisers are saying that things have changed and my contract doesn't have a cheaper options. I can see the 50 minutes ...

Resolved! Early Upgrade

hi, can anyone tell me if an early upgrade means that i can end my contract at that date or do i have to wait till the actual expiry date of the contract?

Resolved! Going abroad - phone help please.

Hi, i'm hoping someone can help me with what may appear to be a very simple query.I am due to go abroad for christmas/ new years on friday. I'm on a pay-monthly contract, with 500MB of data, and 600 minutes on calls. I want to be able to call home if...

Resolved! MMS and data allowance

I have monthly data allowance 100MB-can I send MMS for free as data usage or are they charged separately?Many thanks.

Resolved! Connectivity to Internet

I have recently changed to a different tariff but cannot connect to the internet using safari when I am not in a wifi area. I have 1 GB of intenet data available to me so appreciate some advice. This new contract will be of no use if ~I ab unable to ...

Resolved! Reduce my contract amount

Hello everyone,Was wondering if any of you brain boxes out there could give me a hand. I have had contracts with 02 since 2007. I am nearly halfway through my current 2 year contract but I need to reduce my tariff to the lowest possible as I am going...

Resolved! Extortionate text costs from USA

I have O2 simplicity 300 and as such I get unlimited free texts but was billed for more than £70 in texting from the USA. My package does not state free texts in the uk like the call tariffs do, just free unlimited texts. How does O2 get away with th...

Resolved! Need unlimited Internet!

I've recently moved out from home to live with my girlfriend..... Which is where my problem starts! Not with my girlfriend but with her not having wifi, being a pay and go customer I get a whopping 500mb of Internet usage (sarcasm implied!) seriously...

O2

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