Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! No two way reception in Wolverhampton

Hi Looking for a bit of help! I'm having trouble having two way conversations from both my Blackberry or Samsung phones at home in Wolverhampton. Sometimes I can hear the caller and sometimes not and visa versa! This only seems to be a local problem ...

Cost of using phone in Tenerife Spain

What is the current charges for using my O2 phone abroad and can I buy a temporary pay as you go sim card for my ipad. Thanks

Resolved! Change Account Holder

Hello, I currently have a simplicty sim contract that ends in March which is currently under my mums name. I'm now in a position where i can take over the bill and make the payments myself.I wanted to know if it was possible to change / transfer the ...

Resolved! Contract cancellation due to moving abroad

Im moving away to the United States for work. Obviously, I wont be using my UK phone and therefore need rid. I have around 8 months left to run. Are my only options paying off the remainder of the contract in full or letting it run from my account......

Resolved! O2rewards

Hi can I get my reward money back after changing from pay as you go monthlymonthly

Resolved! Priority moment not working - no response from customer service

Received a priority moment from O2 thanking me being a customer for 3 years in early January. Went to use it in Argos and when I clicked on it is said expired. It clearly states in the terms and conditions it expires 13/02/13. Contacted O2 customer s...

Resolved! Friends and Family Discount removed, when on My account it says has an unlimited end date

My contract came to an end with O2, and rather than upgrading, I decided to change to the Simplicity tariff, but on my original tariff, I have 30% friends and family discount, which said did not have an end date, yet when I have swapped my tariff ove...

Resolved! Phone bill

I've paid my phone bill twice last month, it is now showing ' - ' in my balance. Does this mean that next month it will already be paid for and my balance will go back to nothing instead of showing the outstanding amount to pay?

Resolved! Linked acconts

Hi, can anyone tell me the answer to this question I have please. I have two accounts, a PAYG and a monthly account which are linked, the monthly account being the primary. I can never seem to be able to access the PAYG account on My O2 when I log in...

Resolved! Cancelling my tariff?

I'm on pay go & go on my blackberry and recently got the iPhone therefore no longer using my blackberry. I still, however want to use BBM but if I top up then it's just going to take the £10 for pay go & go instead of for my BBM bolt-on. I want to ca...

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