Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! 08 No on bundle

Got email saying that if I dial 03009001600 then 08 No this will be free on my bundle. Is this correct?

Resolved! I get 50 free minutes a month on my package. Where can I find out how many I have used so far?

How do you find how many free minutes you have left?

Resolved! text message sent to overseas number charged 3 times

Hello, Just checked my O2 bill online and it shows that I have been charged 3 times for a single text message which I sent from the UK to a number abroad. Has anyone had a similar problem?Thanks.

Resolved! Recent charges

how do I view my recent charges (i.e. date, calls, texts made since my last bill)

Resolved! unknown charge

An extra charge has appeared on my bill this month but doesn't say what it is. How do I find out what it is?

Resolved! Monthly Usage

I want to know how many minutes, texts and how much data I have used each month over the last year. All I can find are a list of charges for each month, without showing me usage. Or a list of the length of all the calls for the last month, without a ...

Resolved! Want to change my number

I keep getting unknown calls from people whom i do not know and i wish to change my number. How much does it cost?

Resolved! How can I change the date that my bill comes of?

My bill automatically comes of on the 21st of every month but I don't get paid until the end of the month so I want to change the date that it comes of

Resolved! i need my account information for last 3 months

i need my call records statement for last 3 months where to apply pls help me

Resolved! Hi please can you help me i got a tablet from o2 and it had a free black case and lmel number is

When i got a tablet from o2 and it says they were a free case but when i try to get it says the lmel number dose not match can you help me

O2

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