O2 Travel Changes 7/4

[Anonymous]

Hi All,

I have been usng the free O2 Travel bolt on since 2016 as I travel to European countries quite often. I use it primarily to browse for when wifi is unattainable. I browse and I get charged £1.99 for the day. In terms of of making phone calls and text messages. If I text a UK number whilst in a European country I get charged 4p. So the overall current setup is:

"While travelling in Europe just pay a 50p connection charge to make and receive calls between European countries then talk for free for up to 60 mins. You'll pay just £1.99 for the days you use data in Europe & there’s no upper limit, but traffic management steps apply. £40 monthly spending limit for data outside Europe."

An email has been sent out from O2 stating changes to how O2 travel works. It now states that:

"From 7 th April 2016, we’ll be adding calls and texts sent back to the UK and within O2 Travel destinations, to the data you already get with our O2 Travel Bolt On. This will give you data, up to 120 minutes and 120 standard texts, per daily charge within selected destinations in Europe. With O2 Travel you’ll only be charged for the days that you use it."

My udnerstanding is that from 7/4 if I am in a European country and I text a UK number, rather than being charged 4p like I used to be, I will be charged £1.99.  Is this correct? I appreciate they are saying you can send up to 120 messages and still get charged £1.99 but I never send 120 messages. I usually send just a couple. By this logic, the £1.99  charged that was activated only when you used data, will now also be activated by sending a text message. If I send one text per day for 3 days I will end up paying £5.99? 

Can someone please verify tell me if I have misunderstood the change?

Thank you.

PS: I am not asking to be told about the different options to circumvent sending a text.. I just want to know that I have understood the changes correctly.

[Anonymous]

So all I want is to send a couple of texts during the day whilst away, use no data and you're going to charge me 1.99 for the privilege! I should only be charged for what I use not what you ASSUME I might use. How is this charge fair? Thought fees abroad were supposed to be fairer after the ombudsman investigation. It seems O2 you're determined to make you're losses back anyway you can. Might be time to consider dumping O2 travel or dumping O2 altogether!!!

[MI5]

Join in here http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/O2-Travel-Changes-7-4/m-p/953179#U953179

[Cleoriff]

I still haven't got my email re this....It seems there will be a massive outcry..

[MI5]

There already is from some......

[Cleoriff]

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@MI5 wrote:
There already is from some......

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Well I go to Spain on the 22nd of this month and all remains the same......but fly back on the 8th the day after the changes kick in.

[jonsie]

I got the email this morning.....signed Boris Brexit

[Cleoriff]

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@jonsie wrote:

I got the email this morning.....signed Boris Brexit

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[MI5]

Splendid !

[dogleap]

I never browse or phone abroad just send a few texts. So now I am going to be charged £1.99 instead of about 20p. Time to exit O2 travel and maybe O2.

[jonsie]

You can opt out of O2 Travel if you only send texts.....