O2 Travel Changes 7/4

[Anonymous]

Hi All,

I have been usng the free O2 Travel bolt on since 2016 as I travel to European countries quite often. I use it primarily to browse for when wifi is unattainable. I browse and I get charged £1.99 for the day. In terms of of making phone calls and text messages. If I text a UK number whilst in a European country I get charged 4p. So the overall current setup is:

"While travelling in Europe just pay a 50p connection charge to make and receive calls between European countries then talk for free for up to 60 mins. You'll pay just £1.99 for the days you use data in Europe & there’s no upper limit, but traffic management steps apply. £40 monthly spending limit for data outside Europe."

An email has been sent out from O2 stating changes to how O2 travel works. It now states that:

"From 7 th April 2016, we’ll be adding calls and texts sent back to the UK and within O2 Travel destinations, to the data you already get with our O2 Travel Bolt On. This will give you data, up to 120 minutes and 120 standard texts, per daily charge within selected destinations in Europe. With O2 Travel you’ll only be charged for the days that you use it."

My udnerstanding is that from 7/4 if I am in a European country and I text a UK number, rather than being charged 4p like I used to be, I will be charged £1.99.  Is this correct? I appreciate they are saying you can send up to 120 messages and still get charged £1.99 but I never send 120 messages. I usually send just a couple. By this logic, the £1.99  charged that was activated only when you used data, will now also be activated by sending a text message. If I send one text per day for 3 days I will end up paying £5.99? 

Can someone please verify tell me if I have misunderstood the change?

Thank you.

PS: I am not asking to be told about the different options to circumvent sending a text.. I just want to know that I have understood the changes correctly.

[Cleoriff]

After having O2 Travel for ages....I must get my mindset correct when I get off the plane...

[MI5]

Just remember to turn mobile data off before leaving BHX.

[Cleoriff]

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@MI5 wrote:
Just remember to turn mobile data off before leaving BHX.

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Yes...it's always off there as I use BHX Wifi....

[MI5]

You'll be fine then as long as you don't turn it back on again until home.

[GrahamW]

Hi guys.  Am I right here ?

Re: Standard call rates when calling back and forth between European countries.

Here in the UK, if I call Spain, I'm charged £1 per minute.

When I'm in Spain, with the new rates, a call back to the UK is only 3.6p per minute.

That seems a bit "lop-sided".

Furthermore ...

Under the new (European) rates, if I pop over to France I can then call Spain for the low rate of 3.6p per minute!

So it's only when I'm in the UK that I'm "penalised" to the tune of £1 per minute for calling Spain !

Shouldn't "European" rates (as they are repeatedly refered to on the O2 web site) apply to calls made from the UK ?  We are after all a European country (we are even, at the time of writing, still an EU country) !

Or have I got something embarrassingly wrong ?

[MI5]

That's the way I read it too, however, as I have mentioned elsewhere, I also have a French sim card with Sfr and they sent me a text the other day stating that all calls from and to EU countries are covered by the standard rates for their network, so it's cheaper for me to call France on my French sim from the UK than it is to call France from my O2 sim now.

[Cleoriff]

Where is that figure mentioned (£1.00)?

All I am seeing is this ....

[jonsie]

[MI5]

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@Cleoriff wrote:

Where is that figure mentioned (£1.00)?

All I am seeing is this ....

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You need to go into the calling from UK section.

^^^ those prices are the charges when calling from abroad.

[Cleoriff]

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@jonsie wrote:

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Where's that link again @jonsie? can't blumming find it...:smileysad: